Difference between revisions of "Chromebook Circulation Procedures for Librarians"
| Line 54: | Line 54: | ||
Do NOT check in a lost chromebook into Destiny, the Help Desk will take care of that. And they will contact the building’s financial secretary about charging the student. | Do NOT check in a lost chromebook into Destiny, the Help Desk will take care of that. And they will contact the building’s financial secretary about charging the student. | ||
| − | ==If a | + | ==If a Student's Chromebook Charger is Lost or Stolen== |
Give the student a replacement charger. | Give the student a replacement charger. | ||
Inform building financial secretary of loss so they can charge the student's account. | Inform building financial secretary of loss so they can charge the student's account. | ||
Revision as of 07:29, 14 April 2022
This is a detailed guide for librarians when checking chromebooks in and out, along with procedures for any complications with the process.
Contents
- 1 When Checking in a Chromebook for Repair
- 2 When Receiving a Chromebook from Repair
- 2.1 When a student gets their chromebook and returns the loaner, check out the chromebook to the student in Destiny. Check in the loaner.
- 2.2 IMPORTANT!!! Use the "Circulation >> Item Status" section of destiny to check chromebook status before checking it back out to the student. If it says that the chromebook is currently assigned to a different building, transfer it to your building in the “Item Status” section to see who it was checked out to previously.
- 2.3 DO NOT check the chromebook out to the student if the previous checkout does not match their name. If it does not match, inform the Help Desk.
- 3 If a Student's Chromebook OR Loaner is Lost or Stolen
- 4 If a Student's Chromebook Charger is Lost or Stolen
- 5 If student chromebook charger is damaged
When Checking in a Chromebook for Repair
Fill out the "Chromebook Repair Form" and tape it to the chromebook.
Check in the chromebook in destiny.
Check out a loaner to the student.
(optional) E-mail help desk/technician.
Give chromebook to building technician.
When Receiving a Chromebook from Repair
When a student gets their chromebook and returns the loaner, check out the chromebook to the student in Destiny. Check in the loaner.
IMPORTANT!!! Use the "Circulation >> Item Status" section of destiny to check chromebook status before checking it back out to the student. If it says that the chromebook is currently assigned to a different building, transfer it to your building in the “Item Status” section to see who it was checked out to previously.
DO NOT check the chromebook out to the student if the previous checkout does not match their name. If it does not match, inform the Help Desk.
If a Student's Chromebook OR Loaner is Lost or Stolen
Check out a loaner to the student. Inform the Help Desk of the lost chromebook/loaner and the student's name. Your building tech will bring a replacement chromebook for the student. Do NOT check in a lost chromebook into Destiny, the Help Desk will take care of that. And they will contact the building’s financial secretary about charging the student.
If a Student's Chromebook Charger is Lost or Stolen
Give the student a replacement charger. Inform building financial secretary of loss so they can charge the student's account.
If student chromebook charger is damaged
Give charger to building tech along with a note of the student’s name. The technology department will determine whether to inform the financial secretary depending on the damage.
