Difference between revisions of "Chromebook Circulation Procedures for Librarians"

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===Check out a loaner to the student.===
 
===Check out a loaner to the student.===
  
 
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===(optional) E-mail help desk/technician.===
 
===(optional) E-mail help desk/technician.===
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===Give chromebook to building technician.===
 
===Give chromebook to building technician.===
  
 
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==When Receiving a Chromebook from Repair==
 
==When Receiving a Chromebook from Repair==

Revision as of 15:11, 13 April 2022

This is a detailed guide for librarians when checking chromebooks in and out, along with procedures for any complications with the process.

Contents

When Checking in a Chromebook for Repair

Fill out the "Chromebook Repair Form" and tape it to the chromebook.

  • 041320221-1.JPG






Check in the chromebook in destiny.

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Check out a loaner to the student.

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(optional) E-mail help desk/technician.

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Give chromebook to building technician.

  • 041320221-5.JPG






When Receiving a Chromebook from Repair

When a student gets their chromebook and returns the loaner, check out the chromebook to the student in Destiny. Check in the loaner.

IMPORTANT!!! Use the "Circulation >> Item Status" section of destiny to check chromebook status before checking it back out to the student. If it says that the chromebook is currently assigned to a different building, transfer it to your building in the “Item Status” section to see who it was checked out to previously.

DO NOT check the chromebook out to the student if the previous checkout does not match their name. If it does not match, inform the Help Desk.

If a Student's Chromebook OR Loaner is Lost or Stolen

Check out a loaner to the student.

Inform the Help Desk of the lost chromebook/loaner and the student's name. Your building tech will bring a replacement chromebook for the student.

Do NOT check in a lost chromebook into Destiny, the Help Desk will take care of that. And they will contact the building’s financial secretary about charging the student.

If a student's Chromebook Charger is Lost or Stolen

Give the student a replacement charger

Inform building financial secretary of loss so they can charge student account

If student chromebook charger is damaged

Give charger to building tech along with a note of the student’s name. The technology department will determine whether to inform the financial secretary depending on the damage.

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